Get the data first if you don't yet know the specific entry.
Step by step: This is how you proceed
- Mark exactly the incorrect passage.
- Formulate the correct information and provide appropriate evidence.
- Submit a separate request for correction to the responsible processor.
- Review the written response and document any changes.
What documents do you need?
Information, correct documents, date and reference of the incorrect record. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
Once you become aware of the error, you can contact the person responsible immediately.
This limit is important
Do not mix information and correction carelessly in an initial letter; the DSB recommends a time separation.
Free help outside DATENCHECK
The Austrian Data Protection Authority provides information on rights, free request templates and complaints. DATENCHECK is not affiliated with it.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
When does correction instead of deletion make sense?
If data is still necessary and lawfully stored, but is factually incorrect or incomplete.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
