✓DATENCHECKYour data. Your rights. Your options. Private service · Austria
GUIDE · AUSTRIA · PRIVATE SERVICE

GDPR information free of charge: How much does an external service cost?

The statutory right to information is generally free of charge. A private service may offer clearly defined additional preparation services.

As of: November 2026Official sources linkedNo legal advice

This page is an automatically translated test version. Check legal details against the original German publications of the Austrian authorities. This is not legal advice. German original

What you can do now first

First check whether the official free form is sufficient for you.

Step by step: This is how you proceed

  1. Use the DSB templates or portals of the affected companies.
  2. When making a private offer, compare the performance and price carefully.
  3. Pay attention to whether shipping, evaluation or other applications would be separate.
  4. You are free to decide whether you need any additional services at all.

What documents do you need?

Official forms, description of services of the chosen service. Only send sensitive documents via a secure, official channel and only when actually necessary.

When should I act?

A free inquiry to the person responsible is usually the first step.

This limit is important

A private provider must not appear as if payment were a prerequisite for practicing law.

Free help outside DATENCHECK

The Austrian Data Protection Authority provides information on rights, free request templates and complaints. DATENCHECK is not affiliated with it.

Check the official body and eligibility ↗

Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.

What can I do myself for free?

The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.

According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.

Frequent question

Why does DATENCHECK offer a paid service?

Only for the optional technical preparation of a draft application; the legal rights generally remain free of charge.

Public sources and official contact points

The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.

General information, no legal assessment of individual cases. In the event of legal, contractual or other urgent deadlines, authorized specialist advice must be sought in a timely manner. The steps described here do not replace compliance with deadlines.

Prepare appropriate request

You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.

Private service · No legal advice · No government connection