Think about what provided data you actually want to take with you to another service.
Step by step: This is how you proceed
- Check the specific requirements for transferability rights.
- Select the affected location and data categories.
- Request data transfer in an appropriate format.
- Check the data you receive before passing it on to third parties.
What documents do you need?
Affected user account, contractual relationship and description of the data. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
Before changing providers, it may be useful to obtain information about existing export options.
This limit is important
Article 20 does not apply indiscriminately to all internal assessments and all data sources.
Free help outside DATENCHECK
Independent mediation may help with some consumer disputes. For data protection matters, the Austrian Data Protection Authority is the official contact.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Can I port any internal bank note?
Data portability law has special requirements and does not automatically cover every internal data set.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
