Secure a commercial message and identify the actual sender.
Step by step: This is how you proceed
- Find an existing unsubscribe link or contact path for the sender.
- Clearly state that you object to processing for direct marketing purposes.
- Keep the date and confirmation.
- If you receive further messages, please check the data protection complaint channels.
What documents do you need?
Advertising message, sender details, unsubscribe confirmation. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
An objection to direct advertising can be declared at any time.
This limit is important
Advertising law and data protection law can be relevant side by side; not every message has the same legal basis.
Free help outside DATENCHECK
Independent mediation may help with some consumer disputes. For data protection matters, the Austrian Data Protection Authority is the official contact.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Do I have to explain my reasons for objecting to advertising?
With direct mail, no specific personal reason is required.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- Internet Ombudsman Office – Data Protection and Objection
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
