Save the specific location and check whether personal data or mere opinion is affected.
Step by step: This is how you proceed
- Contact the platform or the published responsible person.
- Inquire about the processing of your personal data through official channels.
- If the data is actually incorrect, request a specific correction or check the deletion.
- If you have defamation or other legal questions, get professional help.
What documents do you need?
URLs, screenshots, time of publication, factual evidence. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
Document the publication before contacting us.
This limit is important
Expression, freedom of the press and deletion rights can overlap; DATENCHECK does not decide this consideration.
Free help outside DATENCHECK
Independent mediation may help with some consumer disputes. For data protection matters, the Austrian Data Protection Authority is the official contact.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Can I have every negative post deleted according to GDPR?
No. It depends on whether and under what conditions personal data is processed.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- Internet Ombudsman Office – Data Protection and Objection
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
