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Apartment application rejected: Which data was checked?

Personal data can also be processed when looking for an apartment. The reason for rejection and data protection information must be considered separately.

As of: November 2026Official sources linkedNo legal advice

This page is an automatically translated test version. Check legal details against the original German publications of the Austrian authorities. This is not legal advice. German original

What you can do now first

Write down which administration or agency you applied to.

Step by step: This is how you proceed

  1. Request information about the applicant data stored about you.
  2. Ask about the origin and recipients and, if applicable, deletion deadlines.
  3. Check whether incorrect information or external documents have been assigned.
  4. Clarify tenancy law or discrimination law issues separately with authorized advice.

What documents do you need?

Application documents, rejection, previous correspondence. Only send sensitive documents via a secure, official channel and only when actually necessary.

When should I act?

Useful after rejection, especially if there is suspicion of factually incorrect data.

This limit is important

GDPR information does not guarantee a rental agreement and does not automatically change the decision.

Free help outside DATENCHECK

Independent mediation may help with some consumer disputes. For data protection matters, the Austrian Data Protection Authority is the official contact.

Check the official body and eligibility ↗

Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.

What can I do myself for free?

The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.

According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.

Frequent question

Can I request information about my housing application details?

If personal data is processed, the general rights of those affected may be relevant.

Public sources and official contact points

The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.

General information, no legal assessment of individual cases. In the event of legal, contractual or other urgent deadlines, authorized specialist advice must be sought in a timely manner. The steps described here do not replace compliance with deadlines.

Prepare appropriate request

You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.

Private service · No legal advice · No government connection