Save payment receipt, amount, recipient and date.
Step by step: This is how you proceed
- Obtain the most current written information with the reported status.
- Compare the booking and claim reference with the report.
- Contact the recipient responsible for the data with documented discrepancy.
- Then check again to see if the information has been corrected.
What documents do you need?
Transfer confirmation, claim number, current information. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
As soon as you recognize a verifiable status deviation, you can request correction.
This limit is important
Correcting a status does not automatically mean the complete deletion of a previously legitimate report.
Free help outside DATENCHECK
If you suspect a breach of your data protection rights, the Austrian Data Protection Authority explains the complaints process. Contacting the credit bureau concerned first is usually appropriate.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Can I request that a paid amount is no longer outstanding?
If your personal information is incorrect, you can request a correction and provide proof of the correct status.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- CRIF – free self-assessment
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
