Request the planned storage period or its criteria for each specific message.
Step by step: This is how you proceed
- Check the exact type of entry saved.
- Ask the person responsible about the duration, criteria and, if necessary, verifiable deletion date.
- Compare the response with the actual claim status.
- If there are doubts about admissibility, a separate request for deletion may make sense.
What documents do you need?
Data information, exact entry name, completion date, claim receipts. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
You can include information about the storage period in the original Art. 15 application.
This limit is important
Do not adopt an invented general deletion period for KSV, CRIF, banks or insurance companies.
Free help outside DATENCHECK
If you suspect a breach of your data protection rights, the Austrian Data Protection Authority explains the complaints process. Contacting the credit bureau concerned first is usually appropriate.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Will I get an exact deletion date?
If possible, a planned duration can be stated. If no specific date is available, at least criteria for the storage period are relevant.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- CRIF – free self-assessment
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
