Start with the CRIF service portal instead of a third party.
Step by step: This is how you proceed
- Request the personal data via the official CRIF portal.
- Control completeness, sources, recipients, status and storage duration.
- Write down questions about outdated or incorrect information.
- If necessary, only then submit a separate correction or deletion request.
What documents do you need?
CRIF response, account or claim documents, payment confirmations. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
The free request for information can be submitted at any time; Generally reply within one month.
This limit is important
Not every negative score or every saved date automatically gives rise to a deletion claim.
Free help outside DATENCHECK
If you suspect a breach of your data protection rights, the Austrian Data Protection Authority explains the complaints process. Contacting the credit bureau concerned first is usually appropriate.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Is the CRIF self-assessment free?
Yes. CRIF expressly describes Art. 15 information for private individuals as free.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- CRIF – free self-assessment
- Austrian data protection authority – rights of those affected
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
