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GUIDE · AUSTRIA · PRIVATE SERVICE

KSV, CRIF and negative credit ratings

Check self-disclosure, sources, completion status and storage period.

As of: November 2026Official sources linkedNo legal advice

This page is an automatically translated test version. Check legal details against the original German publications of the Austrian authorities. This is not legal advice. German original

8 guides

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Credit rating & credit agencies

KSV1870 information according to GDPR: free way

KSV1870 has its own official access to information in accordance with Art. 15 GDPR. A paid InfoPass is to be distinguished from this.

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Credit rating & credit agencies

CRIF self-disclosure in Austria: instructions

The CRIF self-disclosure in accordance with Art. 15 GDPR is offered by the company free of charge. The result must be assessed separately from bank notes.

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Credit rating & credit agencies

Negative credit rating: Check first, then act

A suspected negative KSV/CRIF entry is not yet a confirmed fact. The first step is reliable data information.

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Credit rating & credit agencies

When is a negative entry deleted?

The storage period depends on the type of data, purpose, legal basis and individual case. A fixed deletion date cannot be promised across the board.

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Credit rating & credit agencies

Claim paid but still reported as open

A settled claim that still appears to be outstanding may be factually incorrect. The exact content of the message is decisive.

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Credit rating & credit agencies

Incorrect person or address on credit report

Same names, outdated addresses and assignment errors can have significant consequences. It is important to precisely identify the affected data set.

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Credit rating & credit agencies

Understanding your credit score: Which data counts?

A score is not a single fault. It can be based on an assessment process through which those affected can request information in accordance with the GDPR.

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Credit rating & credit agencies

KSV and CRIF: Why two pieces of information can be useful

KSV1870 and CRIF are different companies with independent data processing. Information from just one location does not necessarily show all the information from the others.

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Official information

In principle, you can assert statutory data protection rights yourself and free of charge.