Request the specific data record affected and the data source instead of just reacting to a number.
Step by step: This is how you proceed
- Clarify who created or used the score.
- Request access to data and, if necessary, information about automated processing.
- Review outdated identity and claims information.
- Separate factual data errors from merely unwanted reviews.
What documents do you need?
Information, affected bank or contract cancellation, data history. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
In the event of repeated rejections, first check the origin and currentness of the data.
This limit is important
Do not promise automatic score improvement or guaranteed loan approval through an application.
Free help outside DATENCHECK
If you suspect a breach of your data protection rights, the Austrian Data Protection Authority explains the complaints process. Contacting the credit bureau concerned first is usually appropriate.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Can DATENCHECK improve my score?
DATENCHECK can prepare standardized queries, but can neither change a score itself nor guarantee an improvement.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- CRIF – free self-assessment
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
