✓DATENCHECKYour data. Your rights. Your options. Private service · Austria
GUIDE · AUSTRIA · PRIVATE SERVICE

Incorrect person or address on credit report

Same names, outdated addresses and assignment errors can have significant consequences. It is important to precisely identify the affected data set.

As of: November 2026Official sources linkedNo legal advice

This page is an automatically translated test version. Check legal details against the original German publications of the Austrian authorities. This is not legal advice. German original

What you can do now first

Mark exactly which identity information or claim appears to be incorrectly assigned.

Step by step: This is how you proceed

  1. Request complete information from the office concerned.
  2. Check name variants, address and references.
  3. Submit a specific correction request with appropriate evidence.
  4. Check later in writing whether the data record has been corrected.

What documents do you need?

Information, confirmation of registration if necessary and secure evidence of the claim in question. Only send sensitive documents via a secure, official channel and only when actually necessary.

When should I act?

In the event of a possible mix-up of persons, submit a comprehensible application as early as possible.

This limit is important

Do not randomly send ID cards and registration forms to unknown addresses. Use the official secure way.

Free help outside DATENCHECK

If you suspect a breach of your data protection rights, the Austrian Data Protection Authority explains the complaints process. Contacting the credit bureau concerned first is usually appropriate.

Check the official body and eligibility ↗

Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.

What can I do myself for free?

The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.

According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.

Frequent question

Can I have someone else's entry corrected in my information?

If data has been incorrectly assigned to you, the right to rectification may be relevant. The correction should be specifically justified.

Public sources and official contact points

The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.

General information, no legal assessment of individual cases. In the event of legal, contractual or other urgent deadlines, authorized specialist advice must be sought in a timely manner. The steps described here do not replace compliance with deadlines.

Prepare appropriate request

You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.

Private service · No legal advice · No government connection