Save the application and notice from the insurance company.
Step by step: This is how you proceed
- Request information about the personal data processed by you.
- Ask about sources and recipients of relevant data.
- Review incorrect identity, contract or risk data.
- If you have any binding questions about insurance acceptance, please contact authorized advice.
What documents do you need?
Application, answers, known previous insurance policies, written information. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
The specific personal information should be determined promptly after the rejection.
This limit is important
There is no general right to accept a specific insurance product solely because of the GDPR.
Free help outside DATENCHECK
Eligible disputes with insurers and other companies may be brought to recognised free, voluntary consumer mediation. Data access rights and contractual disputes are separate matters.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Does an insurer have to accept me for information?
No. The information concerns your data; the acceptance decision is a different question.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
