Ask for the specific premium notification and the insurance contract concerned.
Step by step: This is how you proceed
- Request the risk data processed about you from the insurer.
- Ask about data origin and, if necessary, profiling information.
- Check the information you receive for factual errors.
- Resolve contract and tariff disputes separately with an authorized contact person.
What documents do you need?
Policy, premium notification, questionnaire details and information. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
Before changing a contract or making a complaint, first distinguish the data and contractual basis.
This limit is important
DATENCHECK does not promise any rate reductions or individual insurance legal advice.
Free help outside DATENCHECK
Eligible disputes with insurers and other companies may be brought to recognised free, voluntary consumer mediation. Data access rights and contractual disputes are separate matters.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Can a data error affect my insurance premium?
False information may be relevant. Whether and how they influenced the specific premium must be factually clarified.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
