Mark the specific data record, such as address, start of contract or previous damages.
Step by step: This is how you proceed
- If your data is unknown, please request information first.
- Secure the correct information and appropriate evidence.
- Submit a separate, precise correction request to the responsible insurer.
- Check in writing whether the information has been corrected.
What documents do you need?
Policy, correspondence, data protection information and factual evidence. Only send sensitive documents via a secure, official channel and only when actually necessary.
When should I act?
The earlier a proven inaccuracy is reported, the easier it is to understand.
This limit is important
Do not invent inaccurate health, claims or risk information to change a premium.
Free help outside DATENCHECK
Eligible disputes with insurers and other companies may be brought to recognised free, voluntary consumer mediation. Data access rights and contractual disputes are separate matters.
Check the official body and eligibility ↗Check the applicable remit and eligibility criteria. A GDPR request does not automatically suspend court or other important deadlines.
What can I do myself for free?
The statutory information and other rights of those affected can generally be exercised without DATA CHECK. The Austrian data protection authority offers samples that can be used free of charge. Private technical form preparation is only a voluntary additional service, not a prerequisite for exercising your rights.
According to the recommendation of the Austrian data protection authority, you should first request information and, if necessary, only then separately request correction or deletion. In principle, a request for information must be responded to within one month; a legally permissible extension is possible.
Frequent question
Can I have any risk assessment changed?
In particular, incorrect personal information can be corrected. The legal assessment of a risk model must be distinguished from this.
Public sources and official contact points
The following links lead directly to public sources. DATENCHECK is neither affiliated with the credit agencies mentioned there nor is it an authority.
- Austrian data protection authority – rights of those affected
- Data Protection Authority – free forms and samples
Prepare appropriate request
You can use the free official channels yourself or prepare a technical draft form in DATENCHECK. We do not guarantee deletion, credit decision or government decision.
Private service · No legal advice · No government connection
